What is your return policy?Updated a month ago
Rest easy, we offer returns within 30 days for items purchased at roarkbrand.co.uk. Please place your requested return using our return portal here. Items must be in new, unused condition with the original packaging and tags. Discounted items are excluded and cannot be returned. Within 3-5 business days of arrival, we will process your return and send you an email confirmation of refund. Please allow 2-3 additional business days for your credit refund to process. We will provide the return shipping label back to our warehouse.
Shipping charges are not refundable. You bear the risk of loss during shipment. Your refund may be reversed if the items are not returned in new, unused condition with the original packaging and tags after further inspections.